FAQ
Can I use my own domain?
Yes, connect an existing domain or use a temporary subdomain. Connection is done from the admin in minutes (DNS or automatic connection depending on the registrar).
Is there a free trial?
Yes, 14 days with no card. If you cancel before the end of the trial, you won’t be charged.
When is the $100 charged?
Only if you keep your site after the trial. Otherwise, no fee.
What is the monthly price?
$9/month per site for hosting, updates, AI admin console, and the basic AI agent.
How are payments handled?
Through Stripe and PayPal. You can accept cards, wallets, and local payment methods depending on the country. Coupons and subscriptions included.
Does Prismyk handle e-commerce?
Yes: product catalog, inventory, taxes, payments, multi-currency, and fast checkout.
Can I migrate an existing site?
Yes, import your content, recreate pages with the block editor, and connect your domain.
Is SEO supported?
Yes: meta tags, sitemap, schema.org, responsive images, hreflang, and performance optimized for Core Web Vitals.
What performance can I expect?
Global CDN, edge cache, and optimized images. Target median TTFB around 200 ms.
Where is my data hosted?
On secure, redundant cloud infrastructure. Media is served via CDN.
Can I export my data?
Yes: CSV/JSON/ZIP export for content and media, plus an API for programmatic access.
Can I cancel anytime?
Yes, one-click cancellation from the admin. The site remains read-only until the end of the paid period.
Is multilingual included?
Yes. Add locales and manage translations directly in the editor.
What support is included?
Email for Starter, priority for Pro, 24/7 for Business. SLA available for Business.
What about security and privacy?
HTTPS, automatic backups, role-based permissions, and industry best practices. Detailed privacy policy available.
Can I change plans later?
Yes, upgrade/downgrade anytime from the admin.
Invoices and taxes
Monthly billing in USD. VAT/Taxes depending on your country. Annual billing with discount available.
Templates and customization
Modern themes and reusable blocks. Customize styles, variables, and sections.
Integrations
Connect to popular tools via webhooks and native integrations (analytics, email, etc.).
Can I add a blog?
Yes, built-in blog with taxonomies, drafts, scheduling, and SEO.